They fall into the administrative and clinical categories, with the former handling administrative tasks like scheduling appointments, updating chart notes, replying to emails, making phone calls, and dealing with insurance. For instance, in a hospital setting, the virtual medical assistant files reports, enter data and updates the patient's medical history. The schedule for virtual medical assistants is typically flexible and can be tailored to the needs of their clients. A virtual healthcare assistant's mission is to support medical staff in delivering the best possible patient care.
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